The blog

The Syntek blog — plain-English IT answers

No filler, no hype. Twenty articles written for owner-managers and office managers who need to make a decision this week.

Calculator and laptop on a desk.

How much does IT support cost in the UK in 2026?

Per-user, per-device and fixed-fee compared, with real price bands.

Engineer reviewing a client dashboard.

What is a managed service provider?

Plain-English definition, what's included, and how MSPs differ from break-fix.

Cyber Essentials certificate on paper.

Cyber Essentials vs Cyber Essentials Plus

The v3.3 changes land 27 April 2026 — here's which one you actually need.

Checklist on an office desk.

How to get Cyber Essentials certified

The eight-week path from kickoff to certificate, with costs and gotchas.

Old PSTN socket beside a VoIP handset.

The PSTN switch-off happens on 31 Jan 2027 — here's what to do

Stop-sell is already live. Don't be one of the 500,000 lines still on legacy.

Windows login screen on a laptop.

Windows 10 end of life: what businesses must do now

Support ended 14 October 2025. What to replace, patch or retire.

Laptop showing Microsoft 365 admin centre.

Is Microsoft 365 Business Premium worth it?

A line-by-line comparison with Standard for a 20-user business.

Security operations dashboard.

What is EDR in cyber security?

Why antivirus alone isn't enough in 2026, and what EDR actually does.

Frustrated person on a phone call.

Seven signs you need new IT support

How to tell when your current provider has stopped keeping up.

Two people shaking hands in an office.

How to choose an IT support company

Twelve questions to ask before you sign a managed IT contract.

Locked padlock over a keyboard.

How to prevent ransomware in a small business

Ten practical controls that stop the attacks we actually see.

External hard drives stacked on a desk.

The 3-2-1 backup rule explained

What it means, why it still works, and how to apply it to M365.

Fibre optic cables in a patch panel.

What is a leased line — and do you actually need one?

Dedicated fibre vs FTTP, with real West Sussex install timings and prices.

VoIP desk phone in a modern office.

VoIP vs PSTN for small business

What changes, what breaks, and what to test before you cut over.

Pound coins stacked next to a laptop.

How much does Cyber Essentials cost?

IASME fees, remediation costs and what MSPs actually charge.

Headset and laptop with Teams open.

Microsoft Teams Phone vs 3CX

Which platform fits your business — on cost, features and support.

Three cloud logos on a whiteboard.

Azure vs AWS vs Google Cloud for small business

The honest answer most MSPs won't give you — and why it depends.

WiFi access point mounted on a ceiling.

Best WiFi for a UK office

Ubiquiti, Meraki, Aruba — and why the router matters less than the survey.

Laptop showing a SharePoint library.

SharePoint vs OneDrive for Business

What each is really for — and the folder structure mistake to avoid.

Meeting with a laptop and strategy notes.

What is a vCIO?

How a fractional IT director works for a 10–50 person business.

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