FTTP
Full-fibre to the premises, up to 1Gbps down / 1Gbps up. Best value for most SMEs with cloud apps and Teams calls. Contention shared, but on good infrastructure it barely shows.
Service · Connectivity
Business broadband and leased lines in West Sussex
FTTP, SoGEA and dedicated leased lines for offices across Horsham, Crawley, Worthing, Chichester and Bognor Regis. Ordered, installed and managed end-to-end — with dual-circuit resilience where the business can't afford to drop.
Pick the right line
Four options, honest trade-offs.
Connectivity is one of the few IT decisions where the wrong choice bites you every day. We size the circuit to the number of users, the apps, and how much a day offline actually costs.
SoGEA
Single-line broadband over the copper pair, no analogue voice. Sensible fallback where FTTP isn't built yet. Up to 80Mbps down.
Leased line
A dedicated fibre circuit with a symmetric, uncontended speed. 100Mbps, 500Mbps, 1Gbps or 10Gbps. Hard SLA, hard credits. The one if the business stops without it.
Dual-circuit
Two circuits from different carriers on different paths, auto-failover at the router. The only real answer to "the internet went down and we couldn't trade".
Lead times
Order now, not when it breaks.
Lead times in West Sussex in 2026 are, honestly, variable. Openreach postcode dependent. Plan on these as working estimates and we'll confirm once the site survey is back:
- FTTP on an existing installed fibre: 15–25 working days
- FTTP where a new install is needed: 6–12 weeks
- SoGEA: 10–20 working days
- Ethernet leased line: 45–90 working days (can be faster on an existing fibre spine)
- Dual-circuit: order both in parallel, plan for the slower one
If you're moving office, mention the new address on the first call with us — we'll check availability before you sign the lease.
What we handle
- Postcode availability check across all carriers
- Site survey and cabinet space check
- Router specced and configured — firewall rules, VLANs, QoS for voice
- Install appointment booked and attended
- Failover tested before we sign it off
- Monthly utilisation and SLA reporting in your managed IT pack
SLA and support
One number for the line, the router and the support.
The single worst thing about buying business broadband direct from a carrier is the finger-pointing when something breaks. We take that off you.
Carrier SLA with teeth
Enhanced Care on FTTP, 5-hour fix on leased line, service credits if missed. We manage the ticket with the carrier so you don't sit on hold.
Router under our support
Managed firewall at the edge — FortiGate, Meraki or Draytek depending on spec. Configuration backed up, patched, monitored 24/7.
Monitoring & alerts
Synthetic tests every minute. If the line wobbles before you notice, we've already got the ticket open.
FAQ
Connectivity questions, straight answers.
Do we really need a leased line, or is FTTP enough?
FTTP is enough for most 5–30 user offices running Microsoft 365, Teams calls and cloud apps. A leased line is worth it when: you have 30+ users on heavy video; you run a line-of-business app hosted in your own rack; downtime costs more than £5k a day; or your clients require a hard SLA. We price both and you see the maths before deciding.
What does a leased line actually cost?
For a typical West Sussex SME, a 100/100Mbps Ethernet leased line runs £300–£500 per month on a 36-month term, plus install (often zero with a longer term). 1Gbps sits £500–£800 per month depending on the carrier footprint at your postcode. We shop three carriers and show you the actual quotes.
How does dual-circuit failover actually work?
Two physical circuits — ideally from two different carriers on two different paths into the building. A router with WAN failover watches both, and if one drops, traffic moves to the other inside a few seconds. Your public IP and your calls carry on. For most SMEs the sensible pairing is a leased line as primary and FTTP as backup, or two FTTP lines from different carriers if leased isn't justified.
Can you move our existing broadband to you without a new install?
Usually yes. Migration takeovers on FTTP and SoGEA typically complete in 10 working days with no engineer visit. Leased line migrations are trickier and depend on the carrier — sometimes we take over the contract, sometimes it's quicker to install a parallel circuit and cut over.
Will you help us exit our current contract?
We'll tell you straight whether the early-exit fees are worth paying. Sometimes they are (the service is terrible and the pain is worse than the fee). Sometimes we time the change to the contract anniversary. Either way we'll show you the maths before anything gets signed.
Free connectivity availability check.
Give us your postcode and we'll tell you what's available, the carriers in contention, typical pricing and realistic lead times.